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When would I order Seating Dynamics Static Head Support Hardware?

When would I order Seating Dynamics Static Head Support Hardware?

The Static Head Support Hardware is designed to replace standard hardware with highly adjustable and durable hardware that maintains position. The hardware includes a mounting plate, three links to obtain the height and specific position required, and one interface adapter for common head support pads (pads not included).

https://www.seatingdynamics.com/2018/10/01/maintaining-head-support-position-lets-do-the-math/